Fairfax, Virginia-based CGI Group Inc., a provider of information technology and business process services, announced on Tuesday the launch of a collections microsite focused on helping banks turn rising delinquencies into recoveries.
According to CGI, the new portal is based on the company’s 30 years’ experience helping hundreds of organizations improve collections, and will allow banks to test their own collections proficiency and learn strategies to increase recovery rates for under-performing mortgage loans. The site features a collections capability quiz that shows financial institutions where they rank on CGI’s Collections Capability Maturity Model, and helps them move from incremental cost reductions to profitability. The site also includes services and solutions to help lenders improve their collections operations.

Steve Starace, VP of banking and investments at CGI, said, “CGI is pleased to launch this site to highlight strategies and tools that banks can deploy to immediately improve collections. We understand the enormous pressures our clients are under to react to the current economic crisis. That’s why we’ve launched services such as this site to better equip our clients to succeed during these tough times.”
In addition to providing end-to-end collections processing, CGI delivers technology solutions, such as its CACS Enterprise for collections and recovery, Strata Enterprise for decision management, and Web Promises for online collections.
For more than 30 years, CGI has provided IT, business process, and managed services to financial institutions, including 24 of the top 25 banks in the Americas and 17 of the top 25 European banks.