Loan Resolution Corporation, a pre-foreclosure asset management company based in Scottsdale, Arizona, announced yesterday that Robert Jones has joined the company as VP.
In his new position, Jones will be responsible for increasing the overall effectiveness of Loan Resolution Corporation through process improvements and policy implementation, the company explained. Jones will be responsible for all of the day-to-day operations of Loan Resolution Corporation, ranging from ensuring proper file set up and assignment to reviewing and submitting proposals. Jones is the main point of contact for Loan Resolution Corporation clients.

Jones brings more than nine years of experience orchestrating operations at Irvine, California-based Option One Mortgage. In that role, he led multiple initiatives to drive high-volume business growth through performance improvement programs, elimination of inefficiencies in call handling processes, and business development strategies.
Highlights of Jones’ professional achievements at Option One include saving more than $1 million annually by implementing offshore collection and loss mitigation call centers, and raising annual cure and cash flow rates from 22 percent to 38 percent through a Six Sigma Black Belt project. Jones also reduced the company’s staffing requirements by 15 percent by merging customer service, collections, and loss mitigation into one call center, and propelled call center loan modification volume from 50 to more than 2,450 per month by creating a new loan modification process at Option One.
Founded in 2005, Loan Resolution Corporation partners with mortgage servicers to provide solutions that reduce the cost of loss mitigation departments and increase resolutions. Loan Resolution Corporation acts as a neutral third party between homeowners and mortgage servicers to arrange short sales, streamlining the short sales process by negotiating between real estate agents and lenders and handling all of the necessary paperwork.