Mortgage Contracting Services (MCS), a provider of property preservation and inspection services to the mortgage industry, has named Nickie Bigenho as VP of compliance. In this role, Bigenho will help to strengthen MCS’ quality assurance and compliance department by focusing on company-wide and industry-wide issues to identify process improvements and regulatory issues to minimize potential risk to MCS and its clients, the company said.

Prior to MCS, Bigenho held several positions at Countrywide Home Loans including management roles in cash management, compliance, and quality assurance for the foreclosure department. During her tenure in the foreclosure department of Countrywide, Bigenho achieved seven consecutive years of conducting superior Department of Housing and Urban Development (HUD) audits.
“As MCS experiences rapid growth, we will continue to focus on providing unsurpassed service levels and fast turnaround times,” said Allan Martin, CEO of MCS. “The addition of Nickie to our management team is a reflection of our ongoing commitment to excellence in customer service. Her extensive operational experience will benefit our teams and will help us continue our consistent growth, while ensuring we gain efficiencies by streamlining our operations to maximize workflow processes and procedures.”