Irvine, California’s Mortgage Outreach Servicing (MOS) Group, a provider of loss mitigation and default services for the mortgage industry, recently announced the appointment of its new president, Greg Hebner. According to a statement from the company, as president, Hebner will oversee and guide MOS Group’s efforts as it continues its growth in one of the most challenging periods in the mortgage and mortgage servicing industry. MOS Group’s strategic plan is focused on further increasing its visibility in the mortgage servicing arena, expanding the breadth of the company’s services, and expanding its current customer base across servicers, lenders, and investors. Hebner says that the housing market’s current challenges present huge opportunities for organizations that have proven expertise in facilitating resolutions between borrowers and servicers. “MOS Group has 34 years of experience in bringing together troubled borrowers and their lenders for a mutually beneficial resolution,” Hebner said. The company is perfectly positioned to bring cohesive solutions to lenders, servicers, borrowers, and other financial institutions at a time when they need it the most.

We’re very pleased with our growth thus far and we fully anticipate that our growth will continue into the future.” MOS Group’s offerings range from establishing initial contact and providing “warm transfer” of difficult-to-reach borrowers, to qualifying, providing financial evaluations, and fulfilling loan resolutions, including refinances, loan modifications, short sales, short refinances, and deeds in lieu of foreclosure. MOS Group explained that it works according to the lender’s or servicer’s objectives, so the client always decides which options will be made available to its borrowers. Hebner helped to launch the MOS Group’s recently established consumer education Web site at Mortgageoutreach.org, which is focused on providing unbiased information to troubled borrowers in need of answers. “It takes a lot more than simply picking up a phone to resolve an under-performing mortgage, whether that’s making the initial contact or actually bringing the loan to resolution,” Hebner said. “MOS Group brings over three decades of proven expertise in not only contacting borrowers, but also communicating with borrowers in a way that reflects the values and mission of the lender or servicer.” Prior to his work with MOS Group, Hebner served as CEO of Relocation.com. His career also includes positions as SVP of consumer media services at Realtor.com’s parent company Move, Inc., as well as several financial and operations management roles at leading consumer products and services companies such as The Walt Disney Co., Premark International, and Price Waterhouse. Robert Knohl, CEO and co-founder of Sorrento Capital, the parent company of MOS Group, said, “We’re pleased to have someone with Greg’s experience and energy leading the company as we move forward into the next phase of our growth.”