The national unemployment rate continues to rise-from 9.5 percent in July to 9.6 percent in August-but there’s hope on the horizon in Depew, New York. AMS Servicing, LLC, a national specialty servicer for residential and small balance commercial mortgages, announced this week

it has immediate openings for full- and part-time customer service call center representatives in Depew.

According to a statement released by the company, the main function of this position is to provide customer service support to internal and external customers regarding the short sale of residential properties. Applicants must be comfortable with handling a high volume of calls, resolving problems accurately and promptly, and ensuring timely follow-up. Previous experience must include call center knowledge, and an understanding of mortgage or financial services is a plus.

Headquartered in Buffalo, New York, AMS trains its customer service staff in insurance, escrow, taxes, collections policies and procedures, compliance, and reporting. The company’s executives have more than 20 years of experience in defaults, foreclosures, bankruptcies, and REO management.

AMS will hold an open house Wednesday, September 15 in Depew for interested applicants.