Chronos Solutions Hosts Webinar For Agents

Last week, Susan Speer of Chronos Solutions, hosted a webinar and below are the highlights from that session:

• Need agents from Babyville, KY, Pineville, KY
• 8 new business segments
  • Acquisitions
  • Field services
  • Title and closing services
  • Valuation
  • Loan origination, credit and tax verification services
• Offices in Los Angeles, San Diego, Rainbow Falls, Al, Austin, and Coppell (headquarters)
• Goal: “Solutions for the entire mortgage lifestyle”
• Objective: “tried to build a suite of services that can provide our clients assistance under any one of those umbrellas” (loan origination, loan underwriting, ln closing, servicing, foreclosure, through disposition process)
• REO- All services incl cash for keys, eviction services
• Chronos uses:
  • Equator, res.net, olympus (integrated with the pg60 HUD Database
  • When picking an agent, Chronos usually goes by office location, not locations served
• Works with:
  • Ginnie Mae
  • FDIC- tasking is very specific
  • RES.NET
  • Pyramid
  • Equator
  • US Marshall Serv- determined by property
  • HUD
• To Agents: “It’s not about you. For us, it’s about finding a buyer”
• Things they look for in new agents:
  • Experience with REO platforms
  • Ability to meet all timelines
  • Recommendations
  • Capacity matches location
  • Ability to manage expenses/ expense systems
  • Willing and able to read/ follow directions
  • Reliability
• How to stand out:
  • Be an excellent communicator
  • Follow published guidelines
  • Be the solution, not the problem (be a solution finder)
  • Be prepared and ask questions
  • Good BPO training
  • Camera with date stamp
  • Flexible with technology (some programs don’t work on Mac, etc)
• With Chronos Solutions:
  • When applying, no paperwork is needed then. You will be put on a waiting list. When and if interested, they will ask for paperwork when ready.
• Auction service realty bid
  • “Partnering and working with agents in mind”
  • Back end system simplifies process for agents and buyers
  • No market cost to seller, $100 cost for agents