The CFPB found shortcomings in loss mitigation due diligence, HECM resolutions, and charging excessive late fees but also identified servicers’ resolutions of these issues.
Read More »CFPB Outlines Protecting Consumer-shared Data
The CFPB seeks to ensure consumers can share their data to third party companies, such as “fintech” firms, banks, and other financial institutions, with the peace of mind that their data is valued and protected.
Read More »Empower Incorporates HMDA Rule, New Tech Integrations
Black Knight Financial Services announced last week the release of LoanSphere Empower 7.0, a new version of its loan origination system (LOS), including updates aimed at compliance with the Consumer Financial Protection Bureau’s (CFPB) Home Mortgage Disclosure Act (HMDA) and enhanced technological integrations.
Read More »CFPB Ombudsman Addresses Mortgage Complaints and Database Issues
The Consumer Financial Protection Bureau recently released the fifth annual Ombudsman’s Office Report, presented to CFPB Director Richard Cordray detailing the CFPB’s activities during the 2016 fiscal year.
Read More »CFPB Asks For Comments on Enhanced Consumer Complaint Database
The Bureau reported as of June 1, 2015, it has handled more than 627,000 complaints from the time it opened its doors in July 2011. According to the CFPB, about 28 percent of those complaints have been mortgage-related, making it the category with the largest share (debt collection was second with 25 percent). The Bureau says it forwards the complaints to companies and works to get a response, typically within 15 days.
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